LG AE
Aqua Stop Error
High severityExpert Guide
SeverityHigh
What Your Machine Is Actually Telling You
AE means LG's AquaLock leak detection system triggered. A moisture sensor or float switch in the base pan detected water where it shouldn't be.
Common causes:
1. Door seal leak (25%) — gasket torn or debris under seal.
2. Drain hose connection (15%) — loose clamp.
3. Inlet hose leak (15%) — worn washer or cracked hose.
4. Detergent overflow (10%) — excessive suds.
5. Internal hose (10%) — tub-to-pump hose loose.
6. Tub seal (10%) — bearing seal failed.
7. Condensation/splash (10%) — false alarm.
8. Sensor fault (5%) — corroded sensor.
Common causes:
1. Door seal leak (25%) — gasket torn or debris under seal.
2. Drain hose connection (15%) — loose clamp.
3. Inlet hose leak (15%) — worn washer or cracked hose.
4. Detergent overflow (10%) — excessive suds.
5. Internal hose (10%) — tub-to-pump hose loose.
6. Tub seal (10%) — bearing seal failed.
7. Condensation/splash (10%) — false alarm.
8. Sensor fault (5%) — corroded sensor.
What You're Probably Seeing Right Now
- AE on display — machine stopped.
- Water visible under or behind machine.
- AE during spin — pressure forces leak.
- AE appeared suddenly — hose disconnected.
DIY Fix — From Easiest to Hardest
1
Turn Off Water (Immediately)
1. Close BOTH taps behind the washer.
2. Unplug machine.
3. Place towels around base.
2. Unplug machine.
3. Place towels around base.
2
Find the Leak (10 minutes)
1. Wipe everything dry.
2. Turn on water slowly.
3. Watch for where water appears.
4. **Back** = inlet hoses.
5. **Front bottom** = door seal or pump.
6. **Center** = tub seal.
2. Turn on water slowly.
3. Watch for where water appears.
4. **Back** = inlet hoses.
5. **Front bottom** = door seal or pump.
6. **Center** = tub seal.
3
Check Door Seal (5 minutes)
1. Inspect entire rubber gasket.
2. Feel for tears, cuts, hardened sections.
3. Remove trapped debris.
4. Replace if torn ($30-80).
2. Feel for tears, cuts, hardened sections.
3. Remove trapped debris.
4. Replace if torn ($30-80).
4
Check Hose Connections (5 minutes)
1. Tighten inlet hoses — replace rubber washers.
2. Check drain hose clamp at pump.
3. Inspect internal hoses — tighten clamps.
2. Check drain hose clamp at pump.
3. Inspect internal hoses — tighten clamps.
5
Dry Base Pan Sensor (5 minutes)
Once leak is fixed:
1. Tilt machine slightly.
2. Dry the base pan.
3. Sensor resets when dry.
4. Power on and test.
1. Tilt machine slightly.
2. Dry the base pan.
3. Sensor resets when dry.
4. Power on and test.
When to Call a Pro
- •Tub seal/bearing — $250-$500.
- •Door gasket — $100-$250 installed.
- •Do not ignore — ongoing leaks damage floors.
What It'll Cost You
Swipe left to see full table